This is one of the things we do best
The Payment Guy, located at Vurenstraat 25, is responsible for the processing of personal data as shown in this privacy statement.
Contact details:
Vurenstraat 25
+31 6 46223464
Paul Hagens is the Data Protection Officer of The Payment Guy. He can be reached at info@thepaymentguy.nl.
Personal data we process
The Payment Guy processes your personal data because you make use of our services and/or because you provide us with this data yourself. Below you will find an overview of the personal data we process:
– First and last name
– E-mail address
– E-mail address
– Other personal details that you actively provide, for example by creating a profile on this website, in correspondence and by phone
– Data about your activities on our website
– Internet browser and device type
Special and/or sensitive personal data that we process
Our website and/or service has no intention of collecting information about website visitors who are younger than 16 years of age. Unless they have permission from their parents or guardian. However, we cannot verify whether a visitor is over 16. We therefore recommend that parents be involved in the online activities of their children, in order to prevent data being collected on children without parental permission. If you are convinced that we have collected personal data on a minor without such consent, please contact us at info@thepaymentguy.nl and we will delete this information.
With what purpose and on which basis we process personal data
The Payment Guy processes your personal data for the following purposes:
– Handling your payment
– To be able to call or email you if this is necessary to perform our services
– To deliver goods and services to you
– The Payment Guy analyses your behaviour on the website in order to improve the website and to tune the offer of products and services to your preferences.
– The Payment Guy also processes personal data if we are legally obliged to do so, like data we need for our tax return.
Automated decision making
The Payment Guy makes #responsibility decisions, based on automated processing, about issues that can (significantly) affect people. These decisions are made by computer programs or systems, without a human being (for example an employee of The Payment Guy) being involved. The Payment Guy uses the following computer programs or systems: Google analytics
How long we keep personal data
The Payment Guy will not keep your personal data longer than strictly necessary to realize the goals for which your data are collected. We use the following retention periods for the following (categories) of personal data: 1 year
Sharing personal information with third parties
The Payment Guy only provides third parties if this is necessary for the execution of our agreement with you or to meet a legal obligation.
Cookies, or similar techniques, we use
The Payment Guy uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when visiting this website for the first time. The Payment Guy uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimise it. In addition, we place cookies that track your surfing behaviour so that we can offer you tailor-made content and advertisements. When you first visited our website, we already informed you about these cookies and asked your permission to place them. You can unsubscribe from cookies by configuring your internet browser in such a way that it does not store any more cookies. In addition, you can delete all information that has previously been stored using your browser settings. For an explanation, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/
Viewing, amending or deleting data
You have the right to inspect, correct or remove your personal data. Furthermore, you have the right to withdraw your possible consent for the data processing or to object to the processing of your personal data by The Payment Guy and you have the right to data portability. This means that you can request us to send the personal data we have of you in a computer file to you or another organisation named by you. You can send a request for inspection, correction, deletion, data transfer of your personal data or a request to withdraw your permission or to object to the processing of your personal data to info@thepaymentguy.nl. To make sure that the request for inspection was made by you, we ask you to send a copy of your proof of identity along with the request. In this copy, please make sure that your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) are blacked out. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. The Payment Guy would also like to point out that you have the possibility to file a complaint with the national supervisory authority, the Autoriteit Persoonsgegevens. You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How we secure personal data
The Payment Guy takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorised access, unwanted disclosure and unauthorised changes. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via info@thepaymentguy.nl
